Frequently Asked Questions


Why do I need to microchip and register my pet?

In most states it is a legal requirement that all cats and dogs (excluding some working farm dogs) are microchipped for life. Some councils also require your pet to be registered with them after the microchip is implanted. We recommend that you contact your local council to find out whether this applies to you.

Registering your pet makes it easier to find them in the event they get lost. Almost any animal except those that are bred for human consumption can be microchipped and registered, including zoo animals, birds and reptiles.

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What is a microchip?

A microchip is a very small device—about the size of a grain of rice—that is implanted professionally under the skin of your animal. The microchip contains a unique identification number that can be read by a microchip reader. The microchip is encased in biocompatible glass so it lasts the life of your pet and has no effect on the animal.

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Will microchipping hurt my pet?

Microchips come in different sizes. The standard size is 12mm x 2.12mm but new mini-microchips are available that measure 8.50mm x 1.40mm. Both standard and mini-microchips cause minimum pain to your pet and a reassuring hug or pat will have them back to their normal self in moments.

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Why should I register my pet with Global Micro Animal Registry?

Registries run by local councils are primarily concerned with being able to identify a pet and its owner after the pet has been found and handed in to a council or private animal pound. Often there are fees and/or penalties imposed on the owner for losing their pet.

We believe in reuniting owners and pets as quickly as possible. That’s why we’ve developed the Global Micro Gold register. Once you realise your pet is missing, you can send an alert from your computer or smart phone to vets, animal pounds, councils and the Global Micro Spotter network in your local area and surrounding suburbs straight away. The alert provides full details of your pet including a picture and contact details. Additionally, ‘Lost Pet’ posters are immediately available for printing and distribution.

Our cloud-based, geographically-targeted alerts work throughout Australia, so even if you’re on holiday or moving to another state, we’re there to protect your pet.

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Why do you need so many details when I register my animal?

Quite simply, the more details we have on record to contact you, the quicker we can reunite you with your pet should you ever become separated. If you are a Global Micro Gold member we will send you a reminder email every quarter to ensure your details are up to date.

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My pet has a collar and a tag, do I still need to register it?

Yes. There are two reasons to microchip your animal. Firstly it is a legal requirement in most Australian states, but more importantly a collar and/or tag can be lost or removed which leaves no way of identifying your pet. Microchipping your pet means it can be identified by a microchip scanner at a vet or council animal pound, so you can be contacted and arrangements made to reunite you with your pet.

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What animals can I register?

Global Micro can accept registration of any animal that can be microchipped. Unlike a number of local councils and other registries, we have a wide variety of animals on our database including horses, pigs, birds and a variety of zoo animals.

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Can I change my registration details?

Yes, you can change your details at any time online, however you can’t change the breed of your pet. Australia Post says 17% of Australians move every year, so it is very important that your contact details are kept up to date. If you are a Global Micro Gold member we will send you a reminder email every quarter to ensure your details are up to date, to give you a greater chance of being reunited with your pet should it ever go missing.

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Can I change the ownership details of my animal?

Yes, you can change details of your pet ownership at any time. However, to make sure no one else claims ownership of your pet without your knowledge, we ask that you complete our Change of Ownership form and a Statutory Declaration form. Once you and the new owner have signed the forms, send them to Global Micro Animal Registry, PO Box 14, Mascot 1460, or email contact@globalmicro.com.au.

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What should I do if my animal is lost?

Once you realise your pet is lost, login to Global Micro Animal Registry to activate your membership benefits and print a ‘lost pet’ poster to distribute in your local area. We also recommend that you contact any family or friends where you or your pet frequent, as well as calling local vets, animal shelters and animal pounds.

If you have a Global Micro Gold Membership, simply hit the ‘find your lost pet’ button on the home page or your phone app and all vets, animal pounds, local councils and the Global Micro Spotter network in your immediate and surrounding areas will be notified instantly.

When our furry friends go missing it’s easy to panic, so we also suggest you familiarise yourself with our guides on finding lost pets. Knowing what to do in advance saves wasting time if your pet does go missing and lets you do something positive to help find it.

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Who has access to my details?

Access to your registration details is strictly controlled. If your animal is missing and found, the scanned microchip simply tells the scanner (usually a vet or council animal pound) the microchip number and lets them know it is registered with Global Micro. They can access our online service and notify you that your animal has been found, where it is and the best way for you both to be reunited. Authorised implanters and vets will also have online access to retrieve your information as quickly as possible.

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How secure are my details?

Global Micro Animal Registry uses the latest in security technology and access is controlled by ID and password access. We also provide backup systems to ensure that even in power outages our system is still accessible so we can quickly reunite you and your animal.

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How much does it cost to recover my pet?

It costs you nothing to recover your pet through Global Micro Animal Registry. Please note that if your animal is handed to a council run animal pound you might be subject to a fine.

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What should I do if my animal dies?

In the sad event your animal dies, we would appreciate you notifying us by logging in and updating your details, or you can phone us on 02 8338 9063. If you are a Global Micro Gold member and you buy another pet, the balance of that year’s membership can be transferred to your new pet.

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Where can I download your forms?

You can find Global Micro forms here. These include Registration, Change of Ownership, Statutory Declaration and other forms that will help us keep your pet safe.

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Where can I read your privacy policy and T&Cs?

All our policies are located here. If you have any additional questions, feel free to contact us.

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I am a Vet/Implanter and don’t have a Global Micro ID number

Simply fill in the Vet/Implanter Access form, and send it to us by email or post. Your user ID and will be issued within 24-hours of receipt of your completed form.

If we haven’t answered your question here, feel free to contact us by emailing contact@globalmicro.com.au or call us on 02 8338 9063.

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